🍪 Cookie Policy

🍪 Cookie Policy

Last updated: January 1, 2025

This Cookie Policy explains how PrizeHour uses cookies and similar tracking technologies on our website and platform.

What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, improving our services, and ensuring platform security.

Types of Cookies We Use

1. Essential Cookies (Always Active)
These cookies are necessary for the website to function properly:
• Authentication cookies to keep you logged in
• Security cookies to prevent fraud and unauthorized access
• Session cookies for basic platform functionality
• Load balancing cookies for optimal performance

2. Performance Cookies
These help us understand how visitors interact with our website:
• Google Analytics for usage statistics and user behavior
• Performance monitoring cookies for site optimization
• Error tracking cookies for technical issue identification
• A/B testing cookies for feature improvement

3. Functionality Cookies
These enhance your experience by remembering your choices:
• Language and region preferences
• Theme settings (dark/light mode)
• Currency and payment method preferences
• Notification settings and preferences

4. Marketing Cookies
These help us provide relevant earning opportunities:
• Advertising cookies for personalized offers
• Social media cookies for sharing functionality
• Affiliate tracking cookies for referral programs
• Retargeting cookies for relevant opportunity suggestions

Third-Party Cookies

We work with trusted partners who may place cookies on your device:

Payment Processors:
• PayPal for secure payment processing
• Stripe for card payment functionality
• Cryptocurrency payment processors

Analytics & Performance:
• Google Analytics for website performance analysis
• Hotjar for user experience optimization
• Cloudflare for security and performance

Support & Communication:
• Intercom for customer support chat functionality
• Zendesk for support ticket management

Advertising Partners:
• Google AdSense for relevant earning opportunities
• Facebook Pixel for social media integration
• Various offer wall providers for earning opportunities

Managing Your Cookie Preferences

Browser Settings:
You can control cookies through your browser settings:

Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and site permissions

Cookie Consent Manager:
When you first visit our website, you'll see a cookie consent banner where you can:
• Accept all cookies for the full experience
• Customize your preferences by category
• Reject non-essential cookies (may limit functionality)
• Change your preferences anytime in account settings

Mobile App Settings:
For our mobile app, you can manage tracking preferences in:
• iOS: Settings > Privacy > Tracking
• Android: Settings > Privacy > Ads

Cookie Retention Periods

Different cookies have different lifespans:
• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain for a set period (30 days to 2 years)
• Authentication Cookies: Expire after 30 days of inactivity
• Analytics Cookies: Typically expire after 2 years
• Marketing Cookies: Usually expire after 1 year

Impact of Disabling Cookies

Disabling cookies may affect your experience:
• You may need to log in repeatedly
• Some features may not work properly
• Preferences won't be remembered between sessions
• We won't be able to personalize your earning opportunities
• Payment processing may be affected
• Support chat functionality may be limited

GDPR Compliance

Under GDPR, you have the right to:
• Know what cookies are being used
• Consent to non-essential cookies
• Withdraw consent at any time
• Access information about cookie usage
• Request deletion of cookie data

We obtain explicit consent for non-essential cookies and provide clear information about their purpose and duration.

Cookie Security

We implement security measures for cookies:
• Secure flag for HTTPS-only transmission
• HttpOnly flag to prevent JavaScript access
• SameSite attribute to prevent cross-site attacks
• Regular security audits of cookie usage

Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes and obtain new consent where required.

Contact Us

If you have questions about our use of cookies:

Email: info@CovenCash.com
Subject: Cookie Policy Inquiry
Response time: Within 48 hours

For technical issues with cookie settings:
Email: info@CovenCash.com
Subject: Cookie Technical Support

By continuing to use CovenCash, you consent to our use of cookies as described in this policy.