🔒 Privacy Policy

🔒 Privacy Policy

Last updated: January 1, 2025

CovenCash is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with GDPR and other applicable privacy laws.

1. Information We Collect

Personal Information:
• Name and email address
• Payment information (PayPal email, crypto addresses)
• Location data (country/region for compliance)
• Device and browser information
• IP address and session data

Usage Information:
• Activity logs and task completions
• Login times and session duration
• Feature usage and preferences
• Support interactions and communications
• Referral activity and earnings data

2. How We Use Your Information

We use your information to:
• Process payments and manage your account
• Provide personalized earning opportunities
• Communicate updates, promotions, and support responses
• Improve our platform and develop new features
• Prevent fraud and ensure platform security
• Comply with legal obligations and regulatory requirements
• Analyze usage patterns and optimize user experience

3. Legal Basis for Processing (GDPR)

We process your data based on:
• Contract performance (providing our services)
• Legitimate interests (platform improvement, fraud prevention)
• Legal compliance (tax reporting, regulatory requirements)
• Consent (marketing communications, optional features)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

• Payment processors (PayPal, cryptocurrency networks) to facilitate transactions
• Service providers who assist in platform operations under strict confidentiality agreements
• Legal authorities when required by law or legal process
• Protection of our rights, users, or public safety
• Business transfers (mergers, acquisitions) with continued privacy protection
• With your explicit consent for specific purposes

5. Data Security Measures

We implement comprehensive security measures:
• SSL/TLS encryption for all data transmission
• Secure servers with regular security updates and monitoring
• Limited access to personal information on need-to-know basis
• Regular security audits and penetration testing
• Two-factor authentication options for user accounts
• Encrypted database storage and secure backup procedures

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:
• Remember your login status and preferences
• Analyze platform usage and performance metrics
• Personalize your experience and content
• Prevent fraud and ensure security
• Provide targeted earning opportunities

Cookie Types:
• Essential cookies (required for platform functionality)
• Performance cookies (analytics and optimization)
• Functionality cookies (preferences and settings)
• Marketing cookies (personalized opportunities)

You can control cookie settings through your browser preferences or our cookie consent manager.

7. Your Privacy Rights (GDPR & CCPA)

You have the right to:
• Access your personal information and data processing activities
• Correct inaccurate or incomplete data
• Request deletion of your account and associated data
• Export your data in a portable format
• Restrict or object to certain data processing activities
• Withdraw consent for optional data processing
• File complaints with data protection authorities

To exercise these rights, contact privacy@prizehour.com with your request and account verification.

8. Data Retention

We retain your information for as long as necessary to:
• Provide our services and maintain your account
• Comply with legal obligations (typically 7 years for financial records)
• Resolve disputes and enforce our agreements
• Improve our services and prevent fraud

Account data is typically deleted within 90 days of account closure, except for financial records which may be retained longer for legal compliance.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure adequate protection through:
• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for countries with equivalent protection
• Binding Corporate Rules for intra-group transfers
• Your explicit consent where required

10. Children's Privacy

CovenCash is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

11. Third-Party Links and Services

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

12. Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will:
• Notify relevant authorities within 72 hours as required by law
• Inform affected users without undue delay
• Provide clear information about the breach and our response
• Take immediate steps to secure the affected systems

13. Privacy Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or platform notification. The updated policy will be effective immediately upon posting.

14. Contact Information

For privacy-related questions, requests, or concerns:

Email: privacy@prizehour.com
Response time: Within 72 hours
Subject line: Privacy Policy Inquiry

Data Protection Officer: dpo@prizehour.com

Mailing Address:
CovenCash Privacy Team
[Company Address]
[City, State, ZIP Code]

By using CovenCash , you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.